Frequently Asked Questions

MalwareLab.ai FAQ

Common questions about evidence handling, supported files, investigation workflows, and how MalwareLab.ai fits into your security process.

Does MalwareLab.ai upload my files?

Yes. When you submit evidence for analysis, the information you provide must be sent to the platform so it can be processed and analyzed. You should avoid submitting sensitive business data unless you are authorized to do so.

What file types are supported?

MalwareLab.ai supports suspicious binaries, PowerShell scripts, CSV datasets, security logs, indicators of compromise, and plain-English descriptions of suspicious behavior. Additional evidence types may be added as the platform evolves.

Is my data stored?

MalwareLab.ai is designed for investigation support, not long-term evidence storage. During beta, users should treat submitted evidence as sensitive and avoid uploading data they are not authorized to share. Formal retention and privacy policies should be reviewed before production use.

Can I analyze malware safely?

MalwareLab.ai performs AI-assisted analysis through the web application, but users should still handle malware carefully. Do not execute malware on your own system. Use proper containment, isolated environments, and your organization's malware handling procedures.

Does MalwareLab.ai replace VirusTotal?

No. VirusTotal and similar tools are valuable for reputation lookups and threat intelligence. MalwareLab.ai is designed to provide a structured investigation workflow that helps interpret evidence, build context, generate reports, and guide next steps.

Does MalwareLab.ai replace a SOC analyst?

No. MalwareLab.ai is an investigation assistant. It helps organize evidence, reduce workload, and provide structured guidance, but final decisions should be made by qualified IT and security professionals.

Who is MalwareLab.ai built for?

MalwareLab.ai is built for Information Technology professionals, junior analysts, MSPs, lean security teams, and organizations that need faster malware triage without complex enterprise security infrastructure.

Can I use MalwareLab.ai if I do not have a SIEM or EDR?

Yes. MalwareLab.ai is designed to be accessible through a browser and can help investigate suspicious evidence even if your organization does not have a mature security stack.

Still have questions?

Contact MalwareLab.ai for beta access, product questions, or workflow discussions.